BISSELL Return Policy

If you are not completely satisfied with your purchase, you may return your product within 30 days of the delivery date for a full refund of the purchase price. We aim to ensure your home cleaning experience is exceptional and offer a straightforward process for all genuine BISSELL products.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

• 2.
  Print Shipping Label

  Once your request is authorized, download and print the prepaid return shipping label provided via email to ensure your package is tracked.

• 3.
  Pack Your Machine

  Carefully place the item in its original packaging, including all attachments, manuals, and accessories, to ensure it arrives safely at our facility.

• 4.
  Receive Your Refund

  Drop off your package at any authorized carrier location; once we receive and inspect the item, your refund will be processed to the original payment method within 7-10 business days.